Shipping policy
Processing Time
Orders are processed within 1-3 business days of purchase. Custom or made-to-order pieces may take slightly longer — you'll be notified if that's the case.
Shipping Time
Once shipped, delivery typically takes 4-7 business days for metro cities and 7-10 business days for other locations across India, depending on your courier partner and pincode serviceability.
Shipping Charges
- Free shipping on orders above ₹599.
- Flat ₹100 shipping fee on orders below that threshold
Order Tracking
You'll receive a tracking link via email/SMS once your order ships. If you don't receive it within 3 business days of ordering, reach out to us at [your support email].
International Shipping
Currently, Cyniq ships only within India. International shipping isn't available at this time.
Delays
While we do everything to get your order to you on time, delays can occasionally happen due to courier logistics, weather, or high-demand periods (like drop launches). We'll keep you updated if this affects your order.